Karen C.'s review of ClaimTek, LLC

ClaimTek, LLC

Customer Reviews & Ratings
Review Posted 9/12/2020
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Great programs, services, customer support and updates via videos and newsletters
My name is Karen Cogar, the CEO and along with my business partner, Linda Severance, the COO, we started our business, CS Medical Billing & Management, LLC in 2012 with our offices in Lakewood, Ohio. We made the decision to leave our careers, mine in corporate America HR and Linda’s in medical practice management so we could start a medical billing and practice management business that would grow and be sustainable for years to come. We are enjoying the success and satisfaction of owning and running our own business. We put a great amount of time and effort into researching billing software and practice management package options before selecting ClaimTek. The research covered cold-calling many different billing companies to talk about the software and programs they were using and the pluses and minuses they felt existed within the software, programs and the support provided by their vendors. The most positive comments and support experiences were coming from the ClaimTek clients. We are very pleased with the ClaimTek software, programs and support. The software is very user-friendly and the user manuals are easy to follow with the step-by-step instructions and graphics. The ongoing support with the Director package that we purchased has been fantastic. Our calls and email requests for assistance are answered promptly and that enables us to keep moving ahead without experiencing delays in our processing timelines. And, we have impressed more than one client with the reporting capability, as it is nothing like they were receiving prior to hiring us. The ClaimTek trainers are very knowledgeable, not just about the software and programs, but they also have the hands-on business experience that they are willing to share with us. And, as a ClaimTek licensee, we continue to receive marketing ideas, as well as business and medical input from their newsletters and videos, which provides us with another area of support. We don’t hesitate to call ClaimTek with our questions in any area. So, overall, we continue to be extremely pleased with our decision to select ClaimTek and plan to continue our relationship with them as we continue to grow.
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Additional Business Information
Hours   Phone   (800) 224-7450 Address   3943 Irvine Blvd Suite 39
Irvine, CA 92602
Website   http://www.claimteksystems.com Email   kyle@claimteksystems.com
Contact   Kyle Farhat Other  
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