Angelique C.'s review of Corporate Business Solutions Inc

Corporate Business Solutions Inc

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Customer Reviews & Ratings
Complaint Posted 4/7/2021
. 1
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do not use
My husband was approached by this company back in 2019 to which they showed up made a mess and moved on. I was then approached in 2020 by Brian who I told I was not interested since they never fixed what they promised in the first place and actually made matters worse. Brian promised me to let them come out for one day and they would fix my QB ( he was sending me a girl who is QB expert} , help me get my small disadvantage number and help with grant ..well the next day 2 gentleman ( William and George) showed up (neither a QB expert) well to say the least nothing was done first day or next 3 for that matter. William.J. is by far has the worst customer service and like to try and talk down to people. He is just a salesman and could careless about you or your business. George is very friendly , but no QB help at all. I took them 3 days to supposable help with funds of which on Friday took 1/3 of what they supposeably found for us. I then told my husband we have not been helped with anything we asked and I am done. They are not worth the money we are paying nor have they did anything to help us. On Monday morning george showed up to office I did not show. My husband met George there and told him we were done with services. George tried to convince My husband otherwise and even got William on the phone when I showed up to work George was still there with William on phone trying to convince my husband to keep them, At this point I interfered and told them that my husband and I were done and they needed to leave. William responds with George needs 2 days to gather his stuff I say no he is done. So now we have let them go but precede too tell us we need to write another check for approx.4000.00 dollars. I begin calling this company telling them nothing has been done that was promised and Paul Kruezer say they will send someone out to help and fix free of charge. well that is something that is said for months finally 4 months later they send out Micheal G who does a few things to make it send able to my bank he says but it still is not fixed. I then write a letter on Dec 21, 2020 asking for a full refund to which i am getting the run around. I then speak to Daniel Alonso with no help either. On this day 9 months later i am now taking bookkeeping classes myself, fixing my own issues and asking for my refund to be issued and quit giving me excuse after excuse of why they have no answers yet. I reached out again this morning and spoke with Anne who says she will reach out to Michael's boss. This company is very pushy to get in your building but not pushy to help you succeed. They take your money and will not follow through. They operated under multiple names ( biz solve, CBS ( client business services), global client services, and others) please be aware as it very pricey (295 and hour first time $325 a hour next time plus there rental cars, there hotel rooms, and per diem times 2 ) you pay for both of them separately. Please be careful as they will help your small business struggle more then you already are. Ill update this if and when I hear back about my refund.
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Additional Business Information
Hours   Phone   (877) 357-9366 Address   10 N Martingale Rd. Suite 400
Schaumburg, IL 60159
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