Paul S.'s review of Custom Floors

Custom Floors

         
Customer Reviews & Ratings
Complaint Posted 10/31/2008
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Review 10/31/2008
Terrible, untrustworthy company. Custom Floors misinstalled a patch of my carpeting in the wrong direction so it looked a different shade from the rest of the downstairs. They claimed it was "carpet crush" and only later agreed to replace the carpeting. Almost 7 months later they still have not resolved the matter. They have cancelled 3 appointments and we have had to pursue them to have this issue resolved.

I do not feel that this is a trustworthy company. A trustworthy company would work to have such an issue resolved. The problem is very noticeable. It is clear by their actions that the quality of their work is not a priority.

 
 
 
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Additional Business Information
Hours   Phone   (661) 296-2222 Address   26537 Bouquet Canyon Road
Santa Clarita, CA 91350
Website   http://www.customfloorscsv.com Email  
Contact   Scott Shindelus Other  
 
 
 
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