Paul S.'s review of Custom Floors

Custom Floors

Preferred Members
Natural Surface Restoration
5.0 star rating 767 miles
Tompkins Flooring
5.0 star rating 1344 miles
House of Flooring & Cabinets
5.0 star rating 1346 miles
Belmont Carpets & Woodflooring
4.8 star rating 1350 miles Hot Deals
Customer Reviews & Ratings
Complaint Posted 10/31/2008
. 1
. 0
Review 10/31/2008
Terrible, untrustworthy company. Custom Floors misinstalled a patch of my carpeting in the wrong direction so it looked a different shade from the rest of the downstairs. They claimed it was "carpet crush" and only later agreed to replace the carpeting. Almost 7 months later they still have not resolved the matter. They have cancelled 3 appointments and we have had to pursue them to have this issue resolved.

I do not feel that this is a trustworthy company. A trustworthy company would work to have such an issue resolved. The problem is very noticeable. It is clear by their actions that the quality of their work is not a priority.

Was this review helpful? (6)
Send Message to Reviewer
Report abuse
How To edit your review
Additional Business Information
Hours   Phone   (661) 296-2222 Address   26537 Bouquet Canyon Road
Santa Clarita, CA 91350
Website Email  
Contact   Scott Shindelus Other  
© Copyright 2017 TrustLink All Rights Reserved.