Carlotta G.'s review of Dream Products, Inc.

Dream Products, Inc.

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Customer Reviews & Ratings
Complaint Posted 2/20/2014
. 1
. 0
Adjustable Swollen Feet Loafers!
I saw these loafers (slippers)in an add and decided to buy 2 pair for my husband and 1 pair for me. When I received them, the quality was not the same as shown in the picture. Far from it. The flap on one of my slippers was sown to the sole of the shoe.
They were much too large and the soles had gaps. I returned all 3-pairs, the next day in the original packaging. There was nothing saying I would be charge to restock. I paid $8.60 to return them. I received a refund ck for $41.89 (-$2.00). When I called the
customer service, the woman was very unprofessional. Told me the $2.00 was for return fee. I told her I saw no indication on my invoice that I would not receive full refund. Told her about my Postage, she told me they don't pay for returns. I told her I would
report them to BBB, she flat told me to do what I had to do. I hung up on her and called back. Lady was very nice and said she would issue a $2.00 ck to cover the full amount I paid. Caution to others, don't purchase from this company, and if you do, beware.
You are NOT getting the quality you are expecting! This one star rating is for their quick delivery of the product. If I could, I'd only give them 1/2 star..
 
 
 
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Additional Business Information
Hours   Open 24/7 Phone   (800) 410-2153 Address   9754 Deering Avenue
Chatsworth, CA 91311
Website   http://www.dreamproductscatalog.com Email   ldenninger@dreamproducts.net
Contact   Linda Denninger Other  
 
 
 
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