Jose V.'s review of Easy Life Furniture, Inc.

Easy Life Furniture, Inc.

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Customer Reviews & Ratings
Complaint Posted 5/29/2010
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Review 5/29/2010
DO NOT BUY ANYTHING FROM THIS PLACE!!! You will regret it. There was a defect in a sofa I purchased, in cash, and I called and spoke to someone who set up a day to exchange the sofa. The day came and the people that were supposed to come out never did. I called the store and spoke to a Toni, and explained what was happening and she said that person who took the order forgot to add some numbers to it so that there was no order placed. When I explained to her that i had given up my plans for the memorial day weekend just to wait on the couch she had the audacity to ask "what do you want". Since she took that tone of not caring I asked to speak to the manager and she claimed that she was the manager. These people need to take a course on customer care because she was just so unbelievably rude. She did not want to try to rectify the situation never did I get an apology for THEIR screw up. Since I knew she wasn't going to do her job and help I just asked for my money back and this Toni said that she was not going to give me my money back. I wish I would have done my homework and looked at these helpful reviews before setting foot in Easy life in Northridge, California or any other one for that matter.
 
 
 
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Additional Business Information
Hours   Monday - Saturday 10am - 9pm • Sunday 11am - 7pm Phone   (714) 367-1640 Address   6101 Knott Avenue
Buena Park, CA 90620
Website   http://www.easylifefurniture.com Email   jarzate@easylifefurniture.com; kjenkins@easylifefurniture.com
Contact   Julian Arzate Other  
 
 
 
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