Shawn F.'s review of Edwin Novel Jewelry Design

Edwin Novel Jewelry Design

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Complaint Posted 1/8/2021
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I paid over $2000 for an engagement ring on Dec 11'th and was promised delivery by Xmas. Item did not arrive and I was disappointed and Xmas was all messed up. They then promised me it would be here by the 7'th, I have not received a tracking number. They will not reply to emails, phone calls, or messages. This place had great reviews prior to xmas and I took a big risk buying from them, what a huge mistake. Now all the reviews say that these people are evading phone calls and not delivering orders. They put you on hold if you call via their automated robocall system and it then puts you on hold for an indeterminate amount of time and sends you to an unanswered voicemail box. Today is 1/8 and I cannot get ahold of anyone about a refund or the status of my ring, feel so scammed and stupid. THEIR DEALS SEEMS TOO GOOD TO BE TRUE BECAUSE THEY ARE!!!!!!!! BUYER BEWARE! EDWIN NOVEL JEWLERY DEISGN IS A FRAUD.
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Additional Business Information
Hours   Our hours are 10 a.m. to 6 p.m. Monday - Friday Phone   (888) 765-4326 Address   650 South Hill Street Suite 713
Los Angeles, CA 90014
Website Email
Contact   Lisa Lee Other  
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