no's review of Executive Ride

Executive Ride

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Customer Reviews & Ratings
Complaint Posted 8/24/2007
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Review 8/24/2007
reserved a stretch limo for airport pick up was sent an old Van instead and they blamed it on me because the airline was late. Untrue of course that is their job to track. I also informed him when I was on the plane and called to tell him it was late. He Made no mention to me he was planning on a car switch. He then had a driver he did not even know pick us up and lied right off the start saying he got a parking ticket because of me. Once again untrue, I asked the policeman. When I confronted the driver about his lie he said well they were starting to write it which was also another lie of course. I called the owner and asked about no limo and he was very angry and said since I was late was the reason and the driver also got a ticket defending this unknown man. I told him he was a liar. The driver proceeded to take us on a very dangerous ride home never getting off his phone dialing, answering calls, writing numbers down, running his business while speeding and unaware of the road. We were horrified. When we got home we truly asked him for several minutes to let us out of the car, but due to his never ending phone calls did not open the door until we really began to panic. Then he wanted the money and I told him I would talk to the owner and pay later he got him on the phone asap and the owner told me he was charging me not only for the stretch but also an extra 1 hour charge. I told him he was nuts. He then threatened me that he was going to send the police to my home and he was coming over to my home. This is about 9:30pm after a trip across the country. His driver started following me home after I dropped off my girlfriends family. Now beginnig to feel alittle scared of this crazy situation I called 911 and drove to the nearby Police station. They told him to not follow me any futher and also notify the owner the same message. I informed the original business who referred me to this company and they felt horrible about our terrifying night. They have since suspended anymore business and I am also meeting with them to play a threatening phone message he left that night that he would put me on a black list so no further limo company's would do business with me. When he was contacted by the referring company manager after I told him of the incident he was furious. The owner was apologizing he did not realize the driver had done this as he did not know the driver with his panic nonstop lying to the manager. He put our lives in danger by doing this. He asked what he could do to resolve this and if he could call me. I said no and reluctantly paid him the cost of what a Van would be. He lost a big account that night. I am happy to be alive to give this information out to anybody thinking about calling who in my opinion feel these are very unethical and dangerous people.
 
 
 
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Additional Business Information
Hours   Phone   (805) 701-5120 Address   4725 Moorpark Ave. #23
Moorpark, CA 93021
Website   http://www.executiveride.net Email  
Contact   New Contact Other  
 
 
 
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