Milviana C.'s review of Experian

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Complaint Posted 8/26/2010
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Review 8/26/2010
I was a victim of Identity theft in the past. So I decided to purchase a monthly service (Identity Guard) I am able to review my 3-credit report and 3-credit scores on a monthly bases. For this service I only have to pay $7.49 a MONTH. Experian charges an outrages $39.95 a month. I also order all 3-credit report each year from all 3-credit agencies for free once a year since I am entitled to by law in the state of CA. I have inquiries in my Experian Credit report that I need to dispute and I can't. Why? Well because I have to pay Experian $10.00 to pull my credit report where I can then dispute any items. I DO NOT UNDERSTAND!! Why? I have to pay them anything if I already have a copy? I've tried calling them, and ofcourse there are never any operators to take your call. I need to know what to do because this is obviously a fraud!
 
 
 
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Additional Business Information
Hours   Phone   (888) 397-3742 Address   475 Anton Blvd Bldg D
Costa Mesa, CA 92626
Website   http://www.experian.com Email  
Contact   Consumer Affairs Specialist Service Other  
 
 
 
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