cmw c.'s review of Fitness GT

Fitness GT

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Customer Reviews & Ratings
Complaint Posted 6/1/2011
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Review 6/1/2011
Thinking of FitnessGT makes me laugh out loud. This company (if you even want to call it that) is a complete JOKE!!! I scheduled an appointment and the repair guy doesn't show up! I call, and some Mexican lady who barely spoke a lick of English (probably the repair guy's wife or something) picks up the phone and says she will get him to come over. Finally the guy calls. This clown barely spoke English himself by the way, but from what I could make out in his broken English, he claims, he can't find a parking spot. Our complex has plenty of visitor parking spots and no visitor of ours has ever had an issue finding a spot and I've never seen it full and this was on a weekday around 11am, so there is always a ton of street parking available as well. The guy says there are no spots, and then says he has to go because he has another appointment. I was like, WHAT???? did he just say what I thought he did??? This guy just took off, can you believe this? On top of being late, he just decides to skip this appointment and go to his next one as if it's the obvious thing for someone in his position to do. Hours later he calls back, probably because his wife yelled at him for being a douche bag to his customers, and in his broken English, he explains that he had to go because his next appointment was waiting for some parts that he had to bring them. I was like, what the hell do I care what your next appointment needs, you were late to OUR appointment which YOU scheduled FIRST, you know, the one you were LATE too??? then after you finally arrive, you take off after just circling a block for a parking spot? So the guy says "I finish appointment. They needed parts. I ready for you now" Can you believe this??? I thought I was getting punk'd. Luckily after this clown flaked on me, I was able to contact an actual respectable and professional human being who was able to come in, park his car immediately like a normal person and come in and do excellent repair work and it was a very pleasant experience. FitnessGT, on the other hand is just some unprofessional clown, and does not deserve ANYONE's hard earned money. Avoid this so-called company like the plague. Trust me, it will do nothing but waste your time and stress you out. If only I could give ZERO stars, this is one clown that deserves it.
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Additional Business Information
Hours   Phone   (714) 465-5018 Address   P.O. Box 1409
Tustin, CA 92781
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