John R.'s review of Five Star Pools

Five Star Pools

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Customer Reviews & Ratings
Complaint Posted 2/9/2011
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Review 2/9/2011
They were over 1 1/2 month late finishing the project. There was no communication. A week would go by without them advising when they'd be out to do more work. They would not show up for appointments and not call. And they would show up unscheduled and expect the customer to be home. The pump is very loud.

They have not scheduled the noise inspection which is required prior to the final inspection. And the spa has been finished for a month.

They left huge ditches where they dug. Their subcontractor broke up my driveway with their lader. It's yet to be fixed.

It's a 3 man company, a few laborers, and subs. They don't communicate amongst themselves and the communication is non-existant with the customer.
 
 
 
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Additional Business Information
Hours   Phone   (877) 857-7575 Address   6344 Jurupa Avenue
Riverside, CA 92504
Website   http://www.five-starpools.com Email   fivestarkonkrete@yahoo.com
Contact   Jesse Avalos Other  
 
 
 
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