Customer Reviews & Ratings
Complaint Posted 5/17/2018
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Fortress Gold Group Pocketed 20 to 20% of My Retirement, Thieves
MY IRA FROM FIDELITY WAS TRANSFERRED TO FORTRESS GOLD BY BANK WIRE OF IRA ROLLOVER TRANSFER IN THE AMOUNT OF $401,999.78 TO FORTRESS GOLD GROUP ON 8/2015. THE SILVER PURCHASE WAS $31,848.80 WHICH IS NOT IN QUESTION. THE GOLD TRANSACTION IS IN QUESTION ONLY. IN 8/2015, GOLD SPOT PRICE WAS $1175. GOLD PROOF SETS (4 COIN SETS) ARE 1.85 OZS (105 SETS PURCHASED) EQUALS TO $228,243.75 MELT VALUE. I WAS TOLD ON 4/14/18 FROM A COIN EXPERT WHO HAS A LIFELONG BUSINESS OF COINS THAT WHEN THE “PROOF KITS” ARE MADE FROM THE MINT, A VERY SMALL PREMIUM OF $20 TO $30 IS ADDED TO THE KIT FROM THE MINT WHICH FORTRESS GOLD SHOULD HAVE PAID AND THEN PASSED IT ON TO THE CUSTOMER. ANY OTHER PREMIUMS ARE ADDED BY THE BUSINESS THAT IS PURCHASING FROM THE MINT AND THEN IN TURN SOLD TO CUSTOMERS. I WAS ALSO TOLD BY MY PERSONAL COIN DEALER THAT THE AVERAGE PREMIUM IS $200 TO $300 PER KIT CHARGED BY THE BUSINESS TO THE CUSTOMER IS CUSTOMARY. AT A $300 PREMIUM EACH KIT TIMES ( X) QUANTITY OF 105 THAT I PURCHASED COMES TO THE AMOUNT OF $259,743.75 FOR THE 105 KITS. SO WHERE IS THE OTHER $110,205.89 THAT IS LEFT FROM MY PURCHASE TO BRING THE TOTAL AMOUNT OF $369,949.64 FOR THE GOLD ONLY THAT I PAID ON THE PURCHASE THAT IS IN QUESTION. AGAIN, THE SILVER PURCHASE DOES NOT APPLY AND WAS CORRECTLY CHARGED TOWARDS MY IRA FROM FORTRESS GOLD GROUP. WE ASKED FOR THIS INFORMATION AND HAVE NOT RECEIVED IT TO DATE. ON 4/10/18, BY TELEPHONE CALL, CHRIS KLINE AT FORTRESS GOLD GROUP BLAMED OUR LOSSES BECAUSE PRESIDENT TRUMP GOT ELECTED AND IT AFFECTED THE GOLD “PROOF KITS” VALUE AND WAS NO LONGER IN DEMAND AND NOT FORTRESS GOLD GROUP’S FAULT. I WAS URGED TO PURCHASE THE GOLD KITS IN 8/2015 BY A SALESMAN AT FORTRESS GOLD GROUP, JUSTIN HIGHTOWER (NO LONGER WITH THE COMPANY) THAT THERE WOULD BE A LARGE PREMIUM ON THE GOLD KITS AND TO HANG ON TO THEM YET, EVEN THOUGH I WAS CONSIDERING CASHING SEVERAL KITS. HE TOLD ME TO WAIT. ON SUBSEQUENT PHONE CALLS THAT I HAD WITH JUSTIN HIGHTOWER, HE KEPT THE LIE GOING THAT THE HIGH PREMIUM ON THESE KITS WERE STILL THERE, EVEN THOUGH I WAS TOLD TO REPORT THE VALUE OF THE GOLD TO THE IRS USING THE MELT VALUE. HE SAID THAT WAS PART OF THE CODE, UNTIL WE LEARNED A COUPLE OF MONTHS AGO THAT THE MELT VALUE IS THE “ACTUAL VALUE” OF THE KITS WHEN I RECEIVED THE ACCOUNT STATEMENT FROM THE LLC (KINGDOM TRUST). THIS SHOWS THAT FORTRESS GOLD GROUP CHARGED A PREMIUM OF OVER $1349 AT LEAST PER 4-COIN GOLD KIT (TOTAL OF 105 KITS). FROM THE ORIGINAL MELT VALUE FROM TIME OF PURCHASE AND THE PRICE I PAID FOR THE KITS, THE DIVISION COMES OUT TO BE, I ACTUALLY PAID $1349.58 INSTEAD OF $300 PREMIUM PER KIT. MY PRIVATE COIN DEALER WAS APPALLED BY THE THIEVERY OF THIS COMPANY, FORTRESS GOLD GROUP, AND THE OUTRAGEOUS CHARGES THAT ARE NOT CUSTOMARY AND USUAL BY LEGITIMATE COIN DEALERS. IS THIS THE RIGHT THING TO DO TO SENIORS AND THEIR HARD EARNED RETIREMENTS? OUR LIFE LONG SAVINGS ARE IN THIS IRA PRECIOUS METALS RETIREMENT THAT HAS BEEN ROBBED $110,205.89 OVERCHARGE BY FORTRESS GOLD GROUP. THE TOTAL PREMIUM THAT FORTRESS GOLD GROUP CHARGED ME WAS $140,000 WHERE IT SHOULD HAVE BEEN $37,000 AT $300 PER KIT. WE ARE LOOKING FOR A RESTITUTION REFUND FROM FORTRESS GOLD OF $110,205.89 IN WHICH THEY HAVE NOT RESPONDED. WE ASKED THEM FOR AN ITEMIZED INVOICE AND NO REPLY. WE CONTACTED BBB OF OUR COMPLAINT, AND FORTRESS GOLD GROUP REFUSED TO REACH OUR DESIRED RESOLUTION. AGAIN, THE INVOICE WE REQUESTED LISTING THE CHARGES THEY MADE ON OUR TRANSACTION HAS NOT BEEN SUBMITTED TO DATE PER OUR REQUEST. AS A RETIREE I LOST 20 TO 25% OF MY RETIREMENT BECAUSE OF THE FORTRESS GOLD GROUP OVERZEALOUS GREED . MR CAMILO CONCHA IS THE FOUNDER OF THIS FRAUDULENT COMPANY. RETIREES, STAY AWAY FROM THEM .
 
 
 
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Additional Business Information
Hours   Phone   (800) 777-6177 Address   15303 Ventura Blvd. Suite 850
Sherman Oaks, CA 91403
Website   http://www.fortressgoldgroup.com Email   info@FortressGoldGroup.com
Contact   Johannes Haze Other  
 
 
 
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