Angel B.'s review of Nationstar Mortgage

Nationstar Mortgage

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Customer Reviews & Ratings
Review Posted 4/12/2016
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HANDS DOWN THE BEST REFI EXPERIENCE - THANKS MINH TRAN AND SHAWN JONES-BROWN
I want to personally thank, Minh Tran and Shawn Jones-Brown for ensuring my refinance was a success. I have refinanced many times before and this is the first positive experience I have had. Minh was very pleasant and kept my concerns in front of us. He came thru on his promises and fought to ensure I received the maximum credits. Shawn also provided excellent customer service to me even when I pointed out errors in the initial disclosures, she corrected them and made my experience great. Good job team! I will be calling you again, in a couple years.
 
 
Business's response - by Nationstar Consumer Affairs - on 4/21/2016
Angel – We are always happy to hear our customers referring to their refinances process with our company as smooth and easy! Minh Tran and Shawn Jones-Brown are true mortgage professionals who take the time to communicate efficiently with our customers to ensure they have a complete understanding of their loan process. It is their strong work ethic and extensive knowledge of the mortgage industry that without a doubt made your refinance experience a positive one. Greenlight Loans thanks you for your sensational testimonial.
 
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Additional Business Information
Hours   Monday - Friday 7:00 a.m. - 7:00 p.m.
Saurday 9:00 a.m. - 3:00 p.m.
Phone   (866) 663-2783 Address   1600 E St. Andrew Place
Santa Ana, CA 92705
Website   http://www.nationstarmtg.com Email   apham@greenlightloans.com
Contact   Alex Pham Other  
 
 
 
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