Rachelle M.'s review of HireRight, Inc.

HireRight, Inc.

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Customer Reviews & Ratings
Complaint Posted 2/20/2015
. 1
. 0
This company is a joke.
If you are unable to accurately do a background check, I can save myself the time/effort and give my work history information directly to the HR department for the job I have applied to. This is a large waste of my time, and from the reviews countless others. If they are unable to adequately garner the background check information (which I'm pretty sure is THEIR job), at least let me know what information they are unable to find (which is apparently all the information), and I will give it to the Human Resources department myself. Also, If you cannot contact my former employee by phone, or you need alternate information, please include ALL OF THIS in the original request I filled out. This is pathetic, incompetent, and is infuriating. Do you need an email address? Do you need alternate phone numbers? Were any of these questions asked in the form I filled out 2 weeks ago. OF COURSE NOT. I Have gotten an email each day, asking for a w2 or that you are unable to contact someone. At this point, I doubt the intelligence of this company and assume they called the fax number by mistake or didn't actually do anything regarding my background check. Run far far AWAY from this company. It's great their customer service team can answer questions. Undoubtedly because of all the complaints they get. These requests are simple to do. Please do your job and stop getting in the way of mine.
 
 
 
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Additional Business Information
Hours   Customer Service Sunday 5pm PST to Friday 9pm PST (866)521-6995 Consumer Support Monday - Friday Phone   (949) 428-5800 Address   5151 California Avenue
Irvine, CA 92617
Website   http://www.hireright.com Email   sarah.lachapell@hireright.com
Contact   Sarah LaChapell Other  
 
 
 
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