Mark R.'s review of HireRight, Inc.

HireRight, Inc.

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Customer Reviews & Ratings
Complaint Posted 6/29/2015
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Total incompetence
HireRight was contracted to perform a background check on me going back 7 years. They were unable to confirm the simplest of records, either educational or work related, including understanding that 7 years prior to 2015 does not include 1984! I had to make multiple phone calls on their behalf to secure records that they considered acceptable. Since when does a W2 show the date that a job started and the date the job finished? Their ability to understand my standard written English was at about a 5 year old American child level, they emailed questions that I could not make and sense of and had to phone them back to figure out. Anyone using a tool needs to make sure that the tool fits the job and will work as designed. HireRight meets neither requirement. HireRight is probably the least competent company I have encountered in 32 years of professional work. If you are considering contracting their services, read these reviews and go somewhere else. Anywhere else.
 
 
 
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Additional Business Information
Hours   Customer Service Sunday 5pm PST to Friday 9pm PST (866)521-6995 Consumer Support Monday - Friday Phone   (949) 428-5800 Address   5151 California Avenue
Irvine, CA 92617
Website   http://www.hireright.com Email   sarah.lachapell@hireright.com
Contact   Sarah LaChapell Other  
 
 
 
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