Christopher R.'s review of HireRight, Inc.

HireRight, Inc.

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Complaint Posted 4/19/2017
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Incompetent process. Please opt out if you can.
- Very unprofessional staff not ready to help at all - Calling decade old employers (small time firm) expecting them to share precise information. Lets be honest here, people keep rotating in such a firms and it is seemingly impossible to hunt them down. Plus, who keeps paystubs and other information from a decade ago ? Wow, what an incompetent method these guys have. - Website is clunky, keeps crashing and I had to re-enter information about 5-6 times. I reported that to their customer care but didn't get any assistant. I finished doing a trial and error method, hoping that the information was submitted in advance - Asking for sensitive information like tax returns etc, and when I asked what do they do with this info, they said "We archive it after we finish" WHAT THE F*** do you mean we 'archive it' ?? Why should I share my personal info with a dubious company with back offices in Asia ?? To sum it up, having gone to the best universities and worked in top-tier world class firms, I find it unnerving to deal with such incompetent fools, all while they try and make you feel like a criminal. I mean who are these people ? and are they qualified to do this job at all ? And should your employment decision be based on this ? F'ing ridiculous.
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Additional Business Information
Hours   Customer Service Sunday 5pm PST to Friday 9pm PST (866)521-6995 Consumer Support Monday - Friday Phone   (949) 428-5800 Address   5151 California Avenue
Irvine, CA 92617
Website Email
Contact   Sarah LaChapell Other  
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