mike j.'s review of Homeowner's Protection Professionals

Homeowner's Protection Professionals

         
Customer Reviews & Ratings
Review Posted 9/8/2010
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Review 9/8/2010
I wanted to post this review to let the public to be informed of my experience with Homeowners Protection Professionals. I got a call from a telemarketer asking if I needed any help with my mortgage. I told the gentleman that I was already working with another company and that he was too late. The gentleman asked how long I had been in the process and I response over 7 months, His response was why "was it taking so long?" I answered "I don’t know," all the while thinking Good Question. This gentleman who I was going to hang up on suddenly said, "Let's find out." WHAT!!!! HOW...WHEN...WHO..."YOU CAN DO THAT?" After he asked a few questions he put me on hold and did a 3 way call with my mortgage company. This Man asked allot of questions to my mortgage company and provided me with answers. Come to find out my so called loan modification company had not contacted them in over 4 months and that I was in foreclosure.
Well to make a long story short after many other conversations with Ed I ended up giving them a try and I happy to say I got a call from CHASE and the fed-exed my modification papers to my door and my payment was reduced from 2384.64 interest only to 1697.89 principle interest taxes and insurance fixed for the life of the loan. The point of the story is that I paid a company to help me with my mortgage the never called unless it was to ask for money and when I called I always got voice mail or the run-a-round,
With one call the gentleman gave me more information in one call than I got over 7 months and a few thousand dollars later. If this person never would have taken the time to say "LETS FIND OUT" and actually found out with me on
The phone to hear for myself, without even being his paying client, who knows where I would be now

Mike
 
 
 
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Additional Business Information
Hours   Phone   (949) 208-0620 Address   2001 East 4th Street, Suite 200
Santa Ana, CA 92705
Website   Email   paulp1hpp@msn.com
Contact   Hubert Perez Other  
 
 
 
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