J.P. F.'s review of JRK Property Holdings, Inc.

JRK Property Holdings, Inc.

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Customer Reviews & Ratings
Complaint Posted 4/19/2017
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Had an apartment in their Arwen Vista property in Charlotte, NC on two occasions. The first time (about 3-4 years ago), this was a beautiful, well-cared for, gated apartment complex. Moved back into this community about a year ago (based upon my previous experiences) but found that most of the on-site management team had changed. This property is now in total decline as routine services and repairs have been ignored. Although they still claim to be a gated community, one section of gates has been broken since last fall -- no repairs -- just left open. Any complaints to their on-site management team are either totally ignored or you are told they will take care of it ---but then never do! To get to the senior property manager, you have to go through her "assistant manager" Heather who routinely tells you the manager is "out of the office" and she will have her call you back-this doesn't happen. I an not certain whether the senior manager have ever received any of my messages as I have been personally lied to on three different occasions by this "assistant manager'. When I insisted on the corporate number, she gave me JRK Properties number in Los Angeles. When you call the number for tenant relations, you never get a person, only a voice message that a "representative" will return you call as soon as possible. Obviously, this is a scam as none of my calls have ever been returned. STAY AWAY FROM ARWEN VISTA OR ANY OTHER PROPERY HELD BY JRK PROPERTY HOLDINGS---THEY ONLY WANT YOUR MONEY AND COULD NOT CARE LESS ABOUT YOU! Their motto must be -- Profits Good, Tenants Bad!
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Additional Business Information
Hours   Monday thru Friday 7:30 a.m. to 5:00 p.m. Phone   (310) 268-8344 Address   11766 Wilshire Blvd. Suite 1500
Los Angeles, CA 90025
Website   http://www.jrkpropholdings.com Email   info@jrkholdings.com.
Contact   Customer Service Other  
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