Rod B.'s review of Kia of Cerritos

Kia of Cerritos

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Customer Reviews & Ratings
Complaint Posted 8/24/2016
. 1
. 0
No car, kidnapping instead
My wife and 17 year old son just had one of the worst experiences of their life. Asked to see Kia Forte 5 base model in different colors. A guy came out from the back and said "come with me". My wife asked "where are you going?" He said "we'll be right back". This clown drove our son 9 miles to another lot they have with more cars. Meanwhile my wife is wondering where they are, and no one can tell her. She texts our son, and he does not know where they are, but they keep in touch by text. FORTY-FIVE MINUTES later our son is back, with a couple of clowns from Kia with a car for him to test drive. My wife got me on the phone and we unloaded on the manager of the dealership. As far as I am concerned, they kidnapped our minor son. Even if he was an adult, at a car dealer with his mom and brother, what dealership in their right mind would take a customer for a joy ride without telling the customer and his party what the heck they were doing? I will never buy a Kia, and I will tell everyone I know to never buy a Kia. And That starts with you. DO NOT go to Kia of Cerritos if you don't want your child kidnapped. This is the most ridiculous thing I have ever seen.
 
 
 
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Additional Business Information
Hours   Phone   (877) 750-0082 Address   18201 Studebaker Road
Cerritos, CA 90703
Website   http://www.kiacerritos.com Email   jharris@kiacerritos.com
Contact   Jeffrey Harris Other  
 
 
 
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