Andrea k.'s review of LegalZoom.com

LegalZoom.com

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Complaint Posted 10/18/2012
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My moms Trust
My mom had a trust done with the company a couple of years ago. It was apparently simple for her, which i will grant you. However last month i had my lawyer look at it and it turned out that it basically wasn't effective-trusts are complicated things it turns out and that she never fully understood it. It effectivley was worthless. Now the lawyer said he had seen attorneys do this before, and charge a lot more money then legal zoom. However it does leave a sour taste.
 
 
Business's response - by LegalZoomon 1/24/2013
Hi Andrea L., Your comments and experience are important to us and we appreciate and welcome your feedback. We apologize about what occurred with your Trust order, and we'd like an opportunity to resolve the this for you. Please contact Patty@lzserve.com for assistance, we look forward to making things right. LegalZoom Customer Care
 
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Additional Business Information
Hours   Monday–Friday: 5 a.m.–7 p.m. PT Saturday & Sundays : 7 a.m.–4 p.m. PT Phone   (800) 773-0888 Address   101 North Brand Blvd. 11th Floor
Glendale, CA 91203
Website   http://www.legalzoom.com Email   social@legalzoom.com
Contact   Chyna Payne, Social Media Manager Other  
 
 
 
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