Bruce M.'s review of Lenox Financial Mortgage Corp. dba WesLend Financial

Lenox Financial Mortgage Corp. dba WesLend Financial

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Customer Reviews & Ratings
Complaint Posted 6/6/2013
. 2
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Unbelievably Bad Experience
This is the company advertising on the radio "This loan won't cost you one thin dime" and "The biggest no-brainer in the history of the world." Told us we easily qualified and rushed us into the appraisal which cost us $375 but said would be rebated back
to us in the end. The original loan "consultant", Marques Wood, didn't tell me this would be a FHA loan, costing me over $6,000 in 'insurance' once the loan was funded, until 'after' the appraisal. Then he kept asking for the same documentation I had already
provided on several other occasions. There were long periods with no communication or answering my calls as to the progress of the loan. After eight weeks Marques suddenly quits or was dismissed and a new loan "consultant" was assigned to us. They, again,
asked for much of the information I originally provided in addition to even more information... hours of work and frustration on our part. They resubmitted another Truth in Lending document that now showed all sorts of new fees and expenses not originally
included. It was as if they intentionally wanted us to quit, and we did. We later discovered why they push so hard to get the appraisal... they figure once you have "skin in the game" they've got you hooked and it worked with us until we just had enough of
the stress, losing sleep, etc. Our second lender funded our loan and it 'was' no-cost and not FHA. Don't EVER work with these scam artists!
 
 
 
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Additional Business Information
Hours   Monday to Friday - 8:00AM to 5:00PM Phone   (949) 428-5100 Address   200 East Sandpointe Avenue Suite 800
Santa Ana, CA 92707
Website   http://www.lenoxhomeloans.com Email   deborah.raymer@lenoxhomeloans.com
Contact   Deborah Raymer Other  
 
 
 
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