Mike C.'s review of

 
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Customer Reviews & Ratings
Complaint Posted 7/24/2015
. 1
. 0
Dumbfounded??
First of all I have a credit score of 802. I applied for a personal loan to consolidate some credit card debt. I have NEVER been late on any loan or credit card EVER!! They were very nice along the process (faxing paperwork, w-2's, check stubs, etc.) then BAM!!! after about 3 business days I receive an EMAIL (NOT A PHONE CALL) that my loan was declined. Listen to this BS reason: EXCESSIVE OBLIGATIONS TO INCOME. WHAT??? Never heard of such?? Emailed their customer service wishing for a phone call. NOTHING BUT CRICKETS ON THEIR END!!! NO ONE WANTS TO TELL ME A "REAL ANSWER" HELL, NO ONE HAS EVER CALLED ME BACK. TOOK MY BUSINESS TO THEIR MANY COMPETITORS AND WAS FINANCED ALMOST IMMEDIATELY!! Thanks for wasting my time LOANDEPOT!!!!
 
 
Business's response - on 7/27/2015
Concerns like yours are taken very seriously and investigated thoroughly. Please contact our Customer Care department at 888-337-6888 as we would like to address your concerns directly.
 
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Additional Business Information
Hours   Monday - Friday 8:00am - 6:00pm PST Saturday 8:00am - 3:00pm PST Phone   (888) 337-6888 Address  
Website   http://www.loandepot.com Email   CustomerCare@loandepot.com
Contact   Customer Service Other  
 
 
 
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