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Carol W.'s review of
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1st Med Financial
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Premier Lending Group
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Purpose Funding
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Financial Counseling Center
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Hot Deals
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Customer Service
(888) 337-6888
CustomerCare@loandepot.com
http://www.loandepot.com
Hours
Monday - Friday 8:00am - 6:00pm PST Saturday 8:00am - 3:00pm PST
Other Contacts
Melissa Cook, Peter MacDonald
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Review Posted
10/30/2015
Carol W.
2
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2 Reviews
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Trustlinker since 10/30/15
SEVERN, MD
Refinace
Although Doug was very helpful our processor was not. Angela was slow at returning calls and would not call me at the number I gave her. She constantly left messages at my home number when I was at work and I waited days sometimes to hear back from her. The same was true with her response to my emails. She did not tell us that the checks to pay our creditors would be mailed to us rather than directly to the creditors. This caused further confusion and problems. This was not an easy process. I do have to say the Deborah Gehrken was very helpful. She helped get me to the right people to get my issues resolved.
Business's response - on 11/4/2015
Thank you for your detailing your experience. We're glad that Deborah was able to assist you throughout the loan process.
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Monday - Friday 8:00am - 6:00pm PST Saturday 8:00am - 3:00pm PST
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(888) 337-6888
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http://www.loandepot.com
Email
CustomerCare@loandepot.com
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