Therese M.'s review of

 
Preferred Members
1st Med Financial
5.0 star rating 0 miles
Premier Lending Group
4.8 star rating 0 miles
Purpose Funding
4.4 star rating 0 miles
Financial Counseling Center
4.3 star rating 0 miles Hot Deals
         
Customer Reviews & Ratings
Complaint Posted 1/20/2016
. 1
. 0
WORST EXPERIENCE EVER!
The process was months long and extremely painful. I have financed and refinanced through many financial institutions and never have I been through something so awful. They were rude and the emails that they sent back and forth internally were less than professional and should not have been sent on the Clients because it just confirmed how 2nd rate they are. They illegally took all the information from me as if I were my husband but once they got all they needed they would no longer speak to me. I have been waiting for a refund on my appraisal that I know will never come. Don't waste your time or money, or put yourself through this. I will make sure everyone I know hears what they put me through for 4 full months. Oh and when they added me to the loan, they wee too lazy to include additional assets that may have made a difference. They just don't care about the customers.
 
 
Business's response - on 1/25/2016
We're so sorry to hear about your experience, and we want to research this further to make sure your concerns are addressed. Please call Anthony Gonzalez at 949-595-7115 from our Customer Care team at your earliest convenience. Again, we apologize that your experience has been anything less than satisfactory with loanDepot.
 
Was this review helpful? (1)
Send Message to Reviewer
Report abuse
How To edit your review
 
Additional Business Information
Hours   Monday - Friday 8:00am - 6:00pm PST Saturday 8:00am - 3:00pm PST Phone   (888) 337-6888 Address  
Website   http://www.loandepot.com Email   CustomerCare@loandepot.com
Contact   Customer Service Other  
 
 
 
© Copyright 2017 TrustLink All Rights Reserved.