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Gwen T.'s review of
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JB Merchant Capital
24 miles
1st Med Financial
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Advantage Gold
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Instant Capital
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Customer Service
(888) 337-6888
CustomerCare@loandepot.com
http://www.loandepot.com
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Monday - Friday 8:00am - 6:00pm PST Saturday 8:00am - 3:00pm PST
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Melissa Cook, Peter MacDonald
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Review Posted
4/18/2016
Gwen T.
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Trustlinker since 04/18/16
CARLSBAD, CA
Daniel Conrad & Adrienne Johnson-Great customer Service-Great People
My Re-fi was just approved and I would like to thank Adrienne Johnson and Daniel Contrad for their outstanding customer service. We experienced several bumps in the road, however, Adrienne was very adamint with getting my loan processed and approved and gave me moral support to help me thru the whole process when I was ready to give up and throw in the towel due to the demands the underwriters keep asking for. Daniel, who was my initial contact, was always there for me when ever I gave a shout out for help. You both are superb in what you do and I just want to say thank you again for simply being there and doing what you do best.
Business's response - on 4/18/2016
Thank you for taking the time to give us your feedback. We're glad that Daniel and Adrienne were able to assist you throughout the loan process. We truly value your business.
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