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Brian W.'s review of
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1st Med Financial
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Premier Lending Group
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Purpose Funding
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Customer Service
(888) 337-6888
CustomerCare@loandepot.com
http://www.loandepot.com
Hours
Monday - Friday 8:00am - 6:00pm PST Saturday 8:00am - 3:00pm PST
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Peter MacDonald, Melissa Cook
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Review Posted
5/12/2016
Brian W.
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Trustlinker since 05/09/16
POTWIN, KS
Loan Depot - Good Experience
Our refinance went smoothly with Loan Depot. James Chu was very helpful and explained things well early on & then stepped back in near closing to review the closing costs with us again. Christina checked in with us periodically and made sure we stayed on track in terms of timing for underwriting. I will say underwriting took an incredibly long time it seems and that was a little too close for comfort in regards to closing before the end of the month but it all worked out in the end. I would refer/recommend Loan Depot as our experience was all around very positive. On the customer side both my wife and I really enjoyed working with James Chu.
Business's response - on 5/13/2016
Thank you for taking the time to give us your feedback. We're glad that James and Christina were able to assist you throughout the loan process. We truly value your business.
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Monday - Friday 8:00am - 6:00pm PST Saturday 8:00am - 3:00pm PST
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(888) 337-6888
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CustomerCare@loandepot.com
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