Menu
Browse Categories
Browse Recent Reviews
Savings
Questions & Answers
Portal for Businesses
search box
search name
search box
search city
Ivan T.'s review of
Preferred Members
1st Med Financial
0 miles
Premier Lending Group
0 miles
Purpose Funding
0 miles
Financial Counseling Center
0 miles
Hot Deals
Contact Information
Customer Service
(888) 337-6888
CustomerCare@loandepot.com
http://www.loandepot.com
Hours
Monday - Friday 8:00am - 6:00pm PST Saturday 8:00am - 3:00pm PST
Other Contacts
Peter MacDonald, Melissa Cook
Customer Reviews & Ratings
Complaint Posted
9/28/2016
Ivan T.
1
0
1 Review
0 Question
0 Profile View
0 Answer
Trustlinker since 09/28/16
LANCASTER, CA
LD doesn't live up to offer of low closing costs - Buyer Beware
LoanDepot.com doesn't live up to their word on the low amount of closing costs they offer at the get go of the refinancing process. I was told $575 was all I needed to pay and this put in a table in writing. I also was provided by email what the costs cover. Be very aware in dealing with Kumil Ye as she definitely did not live up to her offer. No one was willing to come forward and identify why they wouldn't honor it after several attempts. This was the worst financing experience that I've had in my life. I hope to wash my hands of them. Yes, I did refinance with them. Why? Because of all the inquiries by lenders from Lending Tree, my FICO went down and could not get the preferred rate that I was locked in with Loan Depot. That is the only reason I stayed with them near the end. Run, don't walk.
Business's response - on 10/3/2016
We sincerely regret that your experience with us was anything less than satisfactory. Please reach out to Customer Care at 800-337-6888 Ext 6789 to further address your concerns.
Was this review helpful?
(4)
Send Message to Reviewer
Report abuse
How To edit your review
Additional Business Information
Hours
Monday - Friday 8:00am - 6:00pm PST Saturday 8:00am - 3:00pm PST
Phone
(888) 337-6888
Address
Website
http://www.loandepot.com
Email
CustomerCare@loandepot.com
Contact
Customer Service
Other
About
Consumers
Consumers
Businesses
Social Media Links
Contact Us
Add a Business
Join Trustlink
Add Your Business
FAQ
Find a Business
Forum for Consumers & Experts
Manage Your Business Listing
Privacy Policy
Review a Business
Savings & Special Offers
Blog
Terms of Service
© Copyright 2017 TrustLink All Rights Reserved.
Review Headline
Review Text
Select Your Rating (3 stars default)
Choose the number of stars (by rolling over them) and then click.
Sign In Email
Password
Forgot your password?
Trouble Logging In?
Remember Me
""