sal t.'s review of Mirage Wood Flooring

Mirage Wood Flooring

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Customer Reviews & Ratings
Complaint Posted 4/22/2019
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mirage canyon maple
I wish I read some reviews before spending $10,000 on this wood floor. I shopped around at 4 different stores and every salesman said Mirage made the best floors. It certainly looks beautiful in the showroom. They have very fancy catalogs and an impressive web site. But don't be fooled. It's all marketing hype. The product scratches and dents easily. I bought an ottoman to put in front of my sofa and the wheels leave dents in the wood every time you move it. Mirage is using a soft wood and that is the problem. They claim it's a hard wood maple but it's terrible. I bought another much less expensive brand for another part of the house and it has ZERO dents and scratches. That's enough proof for me. Also, terrible customer service. They blew me off saying I should be more careful moving things on the floor. Unfortunately had to buy area rugs to cover damages.
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Hours   Phone   (818) 606-8866 Address   9704 Gerald Avenue
Northridge, CA 91343
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