j s.'s review of Mojavewifi.com LLC

Mojavewifi.com LLC

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Customer Reviews & Ratings
Review Posted 2/11/2013
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Excellent Service Provider
I write this review from a gamers point of view as well as a IT professional. I bought the 2/3 package (2 meg up and 3 meg down) This package works for all my needs to do remote support for my clients, voice over IP like Ventrillo, mumble, and teamspeak, Logmein works great for computer remote controls. The only thing Im not happy with is the ping rate. As a competitive gamer on Word of warcraft and Battlefield 3 the lower the ping the better you are. I find that most days during non peak hours the ping is great if not perfect for gaming but during peak hours lag rates can get as high as 2000 ping. This can last for hours. I end up playing after midnight in order to play effectively. If I complain about something they are EAGER to help. That is one thing I can say about their service. I remember sending email about 11pm ish about sluggish Internet as it turned out I had a bad self made cat5 cable that was bad causing some of the latency issues. Their support was awesome. You will never get support like this from big names like Verizon, AT&T, Cable companies, to name a few. Conclusion: Great all around service and Im able to do my job for remote clients, use the half duplex voip programs such as ventrillo, mumble, teamspeak, remote desktop, logmein services in and out of their network. So so on the gaming aspect of their network but can be done on off peak hours achieving pings as low 27 in world of warcraft.
Business's response - by Mojavewifi.comon 2/11/2013
Thank you for you detailed review. It is an honor to serve you.We will try to improve the peak time latencies.
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Additional Business Information
Hours   9 AM - 4 PM and by Appointment Phone   (760) 366-7515 Address   P.O. Box 1921
Joshua Tree, CA 92252
Website   http://www.mojavewifi.com Email   service@mojavewifi.com
Contact   Matt Villarreal Other  
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