Kelly B.'s review of National Family Solutions

National Family Solutions

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Complaint Posted 7/25/2011
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Review 7/25/2011
I called the number listed below the name of the company to find more information that was not included in their web-page, nor the BBB page, only to be belittled by the customer service rep. I simply stated that I would prefer more information on my father's behalf so we could better understand the company and feel secure in applying our finances. The Customer Service rep was extremely rude, and felt the need to ramble aimlessly to me about how to look up the information "The CORRECT way". He tried to direct me to their web-page and would NOT allow me to ask him any questions regarding the company itself. He was rude, inconsiderate and seemingly annoyed that someone called to ask for information. I will not recommend this company to anyone asking for legal help due to this, and I am starting to think this company is a SCAM.
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Additional Business Information
Hours   Monday - Friday: 8am to 5pm Saturday - Sunday: Closed Phone   (800) 608-5882 Address   1999 Avenue of the Stars, Suite 1100
Los Angeles, CA 90067
Website Email
Contact   Eric Campbell Other  
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