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My skepticism and fear were met with excellence
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For all of you looking for honest reviews , this is one of them. I was not asked to write this review. I asked Casey Bensenberg and Bryan Unkle how I could share my great experience. So here goes. I , like most of us ,was overwhelmed with the many choices there are for refinancing . What made it harder for me personally was that I have a close personal friend with a very successful mortgage brokerage business. My friends business has always done right by me but the commission ,points and fees are heafty . So I started my search on zillow for highly rated companies. I kept seeing Network Capitol.net popping up. I dug deeper. I researched more than reviews. I even looked at Glassdoor as to the satisfaction of the employees (82% would recommend their friends work there and 87% approve of the CEO) I checked countless web sights and read the many reviews that are posted regarding the satisfaction of network Capitol.net looking for the smoking gun so to speak.
I am very pleased to say that my fears at picking an online brokerage were met with total satisfaction. Casey Bensenberg was the first to contact me within an hour of my online inquiry which I made on a Saturday. Impressive if not just a bit zealous. We set up a time to discuss my needs for the re-fi I wanted and I was pleased but still skeptical. Even after all my research I felt I was taking a pig at a poke . My skepticism turned to trust the more conversations I had with Casey. He explained the whole process each step of the way. And was always available to answer my questions and concerns . When my loan went to processing I was introduced to Casey's partner Bryan Unkle. Bryan also explain every step and cost and process in detail. When there was a seeming discrepancy he researched the issue and got back to me in an hour with the explanation and a correction. Bryan called me to check in more than once at 7pm and took my calls late if needed because of my work schedule. Needless to say I was impressed with the level of service ,communication,full disclosure and efficiency these two brought to me and my re-fi . Costs were low and closing was quick and seamless right down to the notary that came to our house to sign and complete the transaction.
Brent Meeks Cottonwood CA
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