heather s.'s review of NorthStar Moving Company

NorthStar Moving Company

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Review Posted 6/15/2011
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Review 6/15/2011
I give NORTH STAR nothing but RAVE reviews + 5 more stars!! This was my husbands and I first time using a moving company. After all the horror stories you read about moving companies and even learning about one a friend had gone through I was a bit apprehensive about using one at all! Relocating out of state from Culver city, California to Colorado we really didn't know what to expect. We had NEVER used a moving company before and had done a lot of research online. We came across North Star and read all the reviews (yelp & BBB) we thought we would be in good hands & we were CORRECT. Ron, Adam & Andre were all great, professional, friendly & efficient! They took care of everything and answered all our questions. They worked hard to make sure that things were exactly the way we expected them to be. I Was worried that a few boxes might even get lost in the move and NOT 1 was missing! A few things were broken in the process (which is to be expected in any move) sadly they were more sentimental than a price can be put on them STILL I would call NORTH STAR again because of the professionalism and level of CUSTOMER service we received. Which is rare to find in a big company these days. I do my research and I write my reviews and I can say this is probably the first I have ever given such stellar reviews, I credit that to the level of customer service these people strive for. I was ALSO very impressed with the crew that came to pack us as well, they moved right a long, only took 1 break the whole 4 hours and even came sooner then we were told to expect them! Appreciated the returned phone calls each time I had a question I needed to ask Adam as well as the follow up call to see how the move went & if the level of service was what I expected it to be! I would recommend this company to any of my friends & family and they would be the first MOVING company I called again, if I ever needed one! THANKS NORTH STAR for making an already stressful situation a little easier to cope with. If your looking for a moving company that will put your mind at ease, give you outstanding customer service & take care of your your precious belongings, then NORTH STAR is the one for u!
 
 
Business's response - by Ram Katalanon 6/15/2011
Dear Heather, Wow! Thank you so much for giving us such a rave review! I am so glad to hear first you did your moving company research and we are honored to be your first choice moving company. We always encourage our clients to research CA moving companies on trustworthy sites like Trustlink because the best peace of mind comes from knowing you are in good hands. Moving from California to Colorado is a big change, the last thing you need is the stress of moving day, I am thrilled to know we could make your moving day stress free. As your moving company we know moving is more than just getting your belongings from one place to another, it’s moving your family and your home. Thank you again for your review and for recommending us to your family and friends. We look forward to moving with you again. Best wishes in Colorado! Best, Ram Katalan President & Co-Founder NorthStar Moving
 
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Additional Business Information
Hours   Mon-Fri 7:30 a.m. - 7 p.m. Sat 9 a.m. - 5 p.m. Sun 10 a.m. - 3 p.m. Phone   (800) 275-7767 Address   633 West Fifth St. #2684
Los Angeles, CA 90071
Website   http://www.northstarmoving.com Email   ram@northstarmoving.com
Contact   Ram Katalan Other  
 
 
 
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