Dean F.'s review of O & R Landscaping

O & R Landscaping

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Complaint Posted 2/7/2024
. 3
. 0
Well-mannered, smooth-talking Landscaper/Crook
Spent about $150,000 to landscape backyard, outdoor kitchen, and patios. Work was delayed several times totaling almost 7 months and took 6 months instead of 3 as promised. Some excuses valid (Covid, rain, etc.), some not ("running late", "forgot", "was that what I said"?, etc.) Learned that Roger's excellent in-person rapport was not to be trusted. Major work was completed in Spring of 2022 and I foolishly paid the balance. Once paid, Roger's work went from much delayed to completely absent. A variety of projects were undone (electrical work to make kitchen function, planting large pots, properly installing irrigation... ) and others proved wrong, missing, or incompetent. These ranged from an improperly installed oven to a leaky roof, and inadequate drainage. Roger appeared eminently trustworthy and honorable. We found him to be neither and now question his competence as well.
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