Elacebeth's review of OWTEL

OWTEL

         
Customer Reviews & Ratings
Complaint Posted 3/27/2012
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The Most Unprofessional Telecommunication Company
Think twice before you hand them your information and your credit card number. Their services are not worth your time either. The agents are insistent, tactless and uneducated. I'm guessing they earn by commission. Due to their inefficiency, I decided to withdraw my account seven months ago. But alas, they kept on calling insisting that I should continue, and do not have the sense that people who live in America are busy and value each second. Yesterday, I politely and calmly said "I'm so sorry. I'm really busy at this moment.. :) and I do not find the need for your company services..." and while I was about to end my message, the agent interrupted "Ay ganun ba ang yabang niyo--" (Translation: oh is that so... you're arrogant -- ). So I just hanged up before he finishes his sentence, than share words to this uncouth agent. Again, OWTEL IS NOT WORTH YOUR TIME AND MONEY. OWTEL is partnered with PLDT/Smart Telecom? There's Skype -- Just sign up an account to any of the two, and you can call your relatives through the internet for free. But they sign up and have internet connection as well. Ahem! Perks for Skype, you get to see them in your screen. I also heard about Viber application for iphone users who can call anywhere in the world for free. Every Filipino who lives abroad knows how hard life is in the Philippines, but Filipino's in the Philippines, generally do not know how hard and cold life is living in foreign land who does not welcome you. So it is BS to say that we should consider the OWTEL's agents living condition - that is only selfish for you think of the "Awa" effect. People may earn dollars abroad, but remember that cost of living is 5-10x more expensive than in the Philippines.
 
 
 
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Additional Business Information
Hours   Phone   (866) 444-0585 Address   P.O. Box 7440
Alhambra, CA 91802
Website   http://www.owtel.com Email   bbb@owtel.com
Contact   David Chen Other  
 
 
 
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