Karen D.'s review of Olivia & Will Inc.

Olivia & Will Inc.

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Customer Reviews & Ratings
Complaint Posted 2/6/2011
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Review 2/6/2011
We ordered a pirate bed for our son in early November 2010 - it is nearly 3 months later and still no bed! There was no indication on the website or in the confirmation that the bed would not be shipped immediately. Money was taken from our account at the time of the order. Only after we contacted the company in early December that we learned that it was supposedly being manufactured overseas. Repeated requests for an update have resulted in excuse after excuse - it is now 3 months later the bed still has not been delivered. I would not recommend doing business with this company.
 
 
Business's response - on 5/6/2011
We are unable to identify this customer based on the information provided so we cannot provide a useful rebuttal. More than likely, this customer has already cancelled her order and has received a full refund.
 
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Additional Business Information
Hours   Open Monday through Friday - 9:00AM to 5:00PM Phone   (949) 528-6448 Address   83 Livingston Place
Ladera Ranch, CA 92694
Website   Email   laura@oliviaandwill.com
Contact   Laura Golightly Other  
 
 
 
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