ryan h.'s review of OmniTrace

OmniTrace

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Review Posted 6/24/2011
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Review 6/24/2011
I found out about my brother 10 years ago and couldn't find him on my own. last year i finally broke down and hired Omnitrace to help me. I didn't know what to expect and i was very impatient. I wanted an update very week and wanted them do drop everything else they were doing to look for my brother. That didn't happen. What did happen is honest communication from Kevin who told me from the beginning that these things could take a year or more. Well it didn't take a year. It took 5 months. Kevin did something i couldn't do in 10 years. I got up last tuesday and checked my emails. There was an update from Omnitrace stating that they had narrowed down the search and believed they had found my brother.Kevin stated that they were haveing a hard time finding contact info for the guy but that they were 99% sure this was the right person. The biggest part was they gave me his name. BRETT! After that it was like walking on clouds. After only 4 days contact was made and i got a phone call during my lunch break and got to talk to a brother i had not know in 31 years. Not sure if you know what that feels like.. To hear a voice that sounds like yours. To hear stories of military service that closely resemble your own. To see pictures that remind you of yourself and to find out about your older brother who has done all the fun things in life that you hope to one day do. There are no words to explain how i feel. My mother got to meet Brett on monday. She cried. She smiled a lot too. Life is good. Kevin thank you isn't enough and saying sorry for the crappy emails probably isn't enough either but just know that you changed our lives.
 
 
 
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Additional Business Information
Hours   OmniTrace is open - Monday - Thursday 8:30am to 5:30pm Est. Friday - 8:30am - 3:00pm Est. Phone   (561) 470-8937 Address   200 Congress Park Drive, Ste. 206
Delray Beach, FL 33445
Website   http://www.omnitrace.com Email   chris@omnitrace.com
Contact   Chris Maione, Manager Other  
 
 
 
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