|
|
My loan officer was Matt Malmberg.
|
|
We had contacted several others regarding a cash out refi. When we contacted Matt I noted he was very professional, courteous and to the point. I asked him specific questions regarding our potential loan [LTV, rate, term, points, closing costs, etc.] and he was very understandable and direct. He was able to clearly state what Optimum could and could not offer.
I understand this is a very competitive business. However, we were making an important financial decision. As anyone who as shopped for a loan in the last few years can attest to, when you make it know you are looking for a loan you can become inundated with contacts. I was looking for facts and terms. I didn't want to be hustled. I didn’t want or need a hard sell. Again, just give me the terms please. Matt provided the information in very professional and matter of fact manner.
The process was very efficient and timely. Matt was quick to respond to any questions and/or items that needed further attention.
Also, Optimum's terms for my specific loan were competitive.
I highly recommend Matt Malmberg and Optimum.
|
|
|
|
|
|
|
|