Helene W.'s review of Paradise Dreams Concierge Travel & Tours

Paradise Dreams Concierge Travel & Tours

Preferred Members
CheapFareGuru
5.0 star rating 101 miles
Eros Tours & Travel, Inc.
3.4 star rating 106 miles
LatinOFare
136 miles
AirTkt
1.0 star rating 136 miles
         
Customer Reviews & Ratings
Review Posted 10/20/2012
. 1
. 0
Paradise Dream Tours is a FRAUD
I purchased a 14-day/12-night tour package for 2 for $898.00 from Paradise Dream Tours in June 2011, the package to be used within 36 months. In August of 2012, I contacted them and arranged for a cruise to the Bahamas the representative assured me was completely covered by my package purchased, but that I would need to pay port fees of $100/person ($200 for both my husband and myself). I was given a confirmation number for Royal Caribbean Cruise Lines, so when I called Royal Caribbean and submitted the confirmation# they had all my information correct from Paradise Dream Tours, BUT I had a remaining balance of over $500!!!!! PDT had only given them $200 on the account (which Royal Caribbean is going to return to my credit card). When I called my credit card company, it turns out that Paradise Dream Tours charged my credit card $200 TWICE for port fees. My credit card company is going to dispute the charges of $1098, my moneys still controlled by PDT, and I am going to call the Florida and Michigan Attorney Generals Offices to file a formal complaints.
 
 
 
Was this review helpful? (0)
Send Message to Reviewer
Report abuse
How To edit your review
 
Additional Business Information
Hours   Phone   Address   4302 Hollywood Bovd Ste 299
Hollywood,, FL 33021-6635
Website   Email  
Contact   Other  
 
 
 
© Copyright 2017 TrustLink All Rights Reserved.