John A.'s review of Paradise Today

Paradise Today

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Eros Tours & Travel, Inc.
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Complaint Posted 2/18/2010
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Review 2/18/2010
On December 20, 2009 we went to a presentation in Akron, OH and through a series of false information and alot of lies we let them convince us to sign up for the package. We charged 2995 to our card, which turned out to be a smart move, and within 2 days had cancelled it. I followed their rescission policy to a T, emailed and faxed. I copied myself on the email so that I had the date and time that it was sent and I got a copy of the fax receipt with the date and time it was sent. We called on a number of occasions and was given one lame excuse after another. We were told that they couldn't credit our card as they had no terminal at the office and they would mail us a check as soon as the CEO approved it. Everyday there was another excuse as to why the CEO wasn't there. He sprained his ankle and couldn't climb the steps to the office. The woman that kept talking to us was as obnoxious as any one I've ever dealt with. This just brought the same response from me. I filed a complaint with my credit card company and this past Monday they called to say they have closed the investigation and credited my account in full. I also contacted the Ohio States Attorney General, thought not helpful at first, they told me that if the company didn't agree with my observation there would be nothing they could do for me. I returned a less than nice letter back asking why a out of town company would be trusted more than a citizen of Ohio and threatening to post on the web the reply from our elected officials. I received a phone call the next day requesting more information and then another one a day or so later. But have not heard any more from them in about a month. I contacted the company whose BBB rating they were using and the CEO of that company called me back and told me the only connection they have with this company was they were using their software packages. He had instructed them to stop using his BBB rating. ANYONE THINKING ABOUT ATTENDING ANYTHING BY THIS COMPANY NEEDS TO STEP BACK AND THEN RUN. THEY ARE WITHOUT A DOUBT A SCAM COMPANY. I BEAT EVERY PRICE I ASK THEM TO GET FOR ME WITHOUT EVEN LOOKING AT THE DISCOUNT SITES. I
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Hours   Phone   (877) 880-4270 Address   10181 W. Sample Rd., #204
Coral Springs, FL 33065
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Contact   Tony Vernon Other  
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