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Many problems
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First of all, I don't know how they get great reviews.
I was VERY disappointed with offer, then counter offer was low. I took it reluctantly.
They said check would be there within 3-5 days. Called 7 days later, they needed one more piece of information, which they could have verified anytime. Said they called, and they had not.
I would NEVER send them anything. Still waiting for my ring to come back.
This was a lot of trouble. Not worth it at all.
Not worth any stars.
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