Anil S.'s review of Storage and Relocation, Inc.

Storage and Relocation, Inc.

         
Customer Reviews & Ratings
Complaint Posted 8/19/2009
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Review 8/19/2009
SAR is not worth a single star. It's a total fraud. If you see the complaints most of them will echo the same thing, 1. You will receive a binding estimate given by the inspector after inspecting your home thoroughly. This estimate would be in pounds. In my case it was for 3000 lbs and the estimate amount was $2508. 2. At the time of pick up the first thing the foreman will do is tell you that your weight is way too much and he will give you a revised estimate. NOTE that this estimate would be in cubic feet. Since you have already decided on the move, you don't have much time and choice and you are completely trapped. You will be forced to accept the new estimate. In my case the new estimate was $3600 which is 1100 dollars more than the original one. 3. The foreman was extremely rude and suggested me that I should pay at least $75 in tips so that my stuff will be moved 'safely' 4. The delivery person was even worst in the way he spoke. The first thing he mentioned that I will have to pay extra money since my apartment was 2 story, even though this was mentioned earlier. 5. At the time of pick they had dismantled few things which the delivery person refused to assemble back. The only thing is assembled was the master bed, which he did wrongly and we had to dismantle it and assemble again after spending 3 hours. There are many other things to mention but this is just a small list. Unfortunately I don't have any positive experience at all. In short all the people involved with SAR will make sure you have the most unpleasant experience of moving and you are royally ripped off. If you want to have a piece of mind simply run away from this company. It rightly has 'F' rating with BBB.
 
 
 
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Additional Business Information
Hours   Phone   Address   8072 San Fernando Road
Sun Valley, CA 91352
Website   Email   admin@storageandrelocation.com
Contact   Pauline Garcia Other  
 
 
 
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