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Review 4/17/2010
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Do not sign up with this company. You will not be able to speak with anyone in customer service, because I don't think they even have a customer service to speak of. They have a phone number you can call, and you leave a message and NO ONE returns your calls. Then they have an online chat where NO ONE responds. Then they have email where you leave your concerns/complaints and they promise to get back with you within a timely manner, and guess what? NO ONE returns your email. You sign up for a 3-day trial period, and they say "rest assured", if you do not like the service, you will not be charged on your credit card. Well guess what? They ignore that also, and on the fourth day, there it is, the charge on your credit card, and then about 10 days later they write you a letter and PROMISE you a month free for not taking your trial period off in a timely manner. Plus, they block you, and then tell you, they will re-activate the account and give you YOUR other month you ALREADY paid for. Yes, I'm saying that right. They are nice enough to give you the month you already paid for!!! I have never ever experienced customer service like this as long as I've purchased different services online. And I've had some bad customer service before, but this one takes the cake. If you want to save yourself a huge headache, DO NOT sign up for Sugar Daddy for Me.
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