M G.'s review of SuperShuttle Los Angeles

SuperShuttle Los Angeles

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Customer Reviews & Ratings
Complaint Posted 6/16/2011
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Review 6/16/2011
Rip Off! I was told by the operator that I was required to use a credit card to make a reservation. I assumed it was used as a way of holding the reservation, and my card would not be charged until I made the trip. But she charged my card $52 for the trip right away. When the driver picked me up, I asked if I could pay with cash rather then a credit card. He said sure, so I paid him cash, thinking that the credit card would never be charged, but it was. SO I PAID TWICE! This was never caught by the "System" so would have gone on unnoticed if I didnt look at my bank statement to see what this unknown charge was. Buyer BEWARE. NOTE: Other shuttle companies do not require a credit card to make a reservation.
 
 
 
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Additional Business Information
Hours   Phone   (480) 609-3000 Address   8930 S. Beck Ave Suite 101
Tempe, AZ 85284
Website   http://www.supershuttle.com Email  
Contact   Kevin Dunbar Other  
 
 
 
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