Stephanie F.'s review of Think Credit Reports

Think Credit Reports

Customer Reviews & Ratings
Complaint Posted 3/6/2012
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Much as the others reviewing this bogus, shameful company, I chose to view my credit report for a $1. This was connected to an out of state rental property I was looking into. I was charged $1 twice, but it was for two different companies. I was not able to get any info due to an issue with the site. I was then charged $29.95, for 1 MONTH of service, and had I not canceled immediately, I would have been charged another $9.95/month for the second "service". I let the customer service rep know I was not happy with the service, and wanted to cancel it, and anything else I may have inadvertently signed up for during this "deal". I was given the cancellation # right away, but then told that it was up to their discretion as to whether or not I'd be refunded the $29.95 for the first month of service. When I asked the rep what I was getting for the $29.95 if it turned out that I would not be refunded, and she told me, laughing, that I just cancelled the service and I would receive nothing. (this was less than 24 hrs after being charged.) I commented on what a rip off it was, and was hung up on. Finally got through to someone who assured me that my account was cancelled and I would be receiving a $29.95 credit to my card in 5-7 biz days. Will see what happens.
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Hours   Phone   (800) 327-2853 Address   25379 Wayne Mills Place, Suite 355
Valencia, CA 91355
Website Email
Contact   Lisa Compiani Other  
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