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Amazing Customer Service with a Warranty issue. Thanks David 5 STAR SERVICE!
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I purchased a Cybex arc trainer just under 2 years ago. I called to report a problem with the unit without having any of the original invoices, documents or emails on the unit. David was able to quickly locate my invoice and the original emails, detailing my verbally agreed extended warranty. A service order was started and the problem was fixed in 24 hours. Simply refreshing courteous treatment and fast effective remedy to the issue. Thank you David, I will continue to recommend Total Body Experts and return for any further fitness equipment I may purchase in the future.
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