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Best Experience of Online Customer Service-professional, knowledgeable, patient
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I just ordered one of their factory demo Schwinn AC Perf Plus Carbon Blue bike from Stephen. Skeptical of factory demo vs new, Stephen explained the process of how Schwinn ensures same level of quality control and assurance as though new. He walked me thru the accessories and was honest in advising me of which best suited my situation in getting the most out of the bike. Spending this much money, online, is not an easy decision and one that can come with risks but so far the customer service this establishment has exhibited has made me feel confident of my decision to choose them. So if you're looking for an online purchase of equipment, call them to evaluate your needs and shop with confidence!
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