Debi W.'s review of Uber Movers

Uber Movers

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Customer Reviews & Ratings
Complaint Posted 9/25/2013
. 1
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3 days until 30 days w/o delivery and 4 promised deliveries they didn't show for
Uber showed up on time at our house in Philadelphia, PA on 8/29, but the estimate was not what we said it ended up costing us $1300+ over the estimate. At 7:38pm they finished loading the truck. We were told by the driver it was going to GA We were told
on 9/7 it was being loaded onto the truck and on 9/10 it would be delivered. They never showed up. We were told again after we made NUMEROUS phone calls it would be there on 9/13 or 14 the driver would call us. No call no show either day. We called them back
and were told our stuff was in NC and would be there on 9/16. Never showed. We called and sent emails for days with no response. Then we finally filed a complaint with the BBB, which they are trying to get taken down because they are claiming we didn't allow
them to complete their contract. At that point they promised us delivery no later than 9/25 and the driver was calling us 24hrs prior to it. No call no show for time number 4. It is 10:37pm on 9/25/13. We have already taken the next step. This company seems
to have slew of excellent reviews, which don't seem to be true. They all say the same things, yet all the terrible reviews are having similar problems we are having. Lie after lie after lie. My advice is look up the federal laws and call them. This company
is horrible. We are sleeping on hardwood floors with our two toddlers. We haven't had anything other than what we bought or could pack in the two cars we drove from Philly to central FL. Find someone else to move you.
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Additional Business Information
Hours   Phone   (866) 386-8237 Address   42 Halladay Street
Jersey City, NJ 07304
Website Email
Contact   Jacob Goodman Other  
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