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Is Vayama a scam ?
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I booked a ticket from Vayama, via Kayak, in March, for a April trip to India. I had to cancel it, and wanted to reschedule to June. Since April, till today (3rd week of May), Vayama has leading me to circles. Each time I give them the itinerary, they
respond back after 3-5 days, saying "tickets not available under special fare class or too expensive or consider other travel dates". I checked Expedia and there were a million available for a great rate. I may have send them atleast 25-30 emails, called their
Helpdesk several times, wrote to Kayak as well as Lufthansa, but each time they get a different response. I even told them give me any ticket for any additional cost - for which they sent a quote. But after I replied saying I have accepted the additional cancellation/
rebooking fines of $1200 per traveller, they did not reply at all. The Vayama changes team is out there in India. They delay every action. Hope there is a way I could get hold of them
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Business's response - by David R.on 5/23/2013
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Hi Riyaz,
I believe our customer service agents have been working with you via email. Please email feedback@vayama.com if you are in need of further assistance. - Ashleigh
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