Kelly H.'s review of Westlake Financial Services

Westlake Financial Services

Customer Reviews & Ratings
Review Posted 11/13/2012
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I am not a customer and do not have an account with you so stop calling me!
I do not have a loan out with your company yet I get over 3-4 phone calls a day from you. I want your company to stop contacting me as I feel like I am being harassed. You need to have a better system for someone to call to place your number on the Do Not Call List especially for those who do not have an account open with you.
Business's response - by Stephanie Mon 12/18/2012
Kelly, Thank you for sharing your feedback. I'm incredibly sorry that we have continued to call you even though you are not a customer. This is not the kind of customer service we want to provide. Please provide me with your phone number, so I can personally make sure your number is removed off our call list.
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Additional Business Information
Hours   Monday - Thursday 6:00am - 9:00pm PST Friday 6:00am - 7:00pm PST Saturday 6:00am - 2:00pm PST Phone   (888) 739-9192 Address   P.O. Box 76809
Los Angeles, CA 90076
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Contact   Brenda Moreno Other  
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