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Kevin Lac, Licensed Loan Officer Loan Depot
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Kevin Lac is the most outstanding Loan officer I have ever had the pleasure in working with. (and believe me I have worked with many through more than a dozen refinances). Kevin Lac's patience, background knowledge, friendly personality, devotion to good customer service and attention to detail are superb. Kevin Lac demonstrated exceptional communication skills as he took the extra time to explain all the procedures, why the need for certain documents, how the figures were determined. His professionalism throughout the process parallels no other for I had challenges that he was able to fix immediately with great ease in a very timely manner. Kevin Lac was most patient at answering all of my questions in great detail to assure me throughout the process. Kevin Lac’s customer skills cannot be equaled. He is THE BEST. He made everything very easy for me to understand, and worked tirelessly to get e the best possible loan rate. Kevin Lac went way beyond the call of duty to make sure I was included every step of the way.
Sincerely
Lynne Grover COL MS Ret
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