Birch Gold Group

5.0 star rating Rating - based on 67 reviews & complaints
Birch Gold Group is dedicated to helping Americans protect their savings with physical gold and silver. Find out why we've been named a "Major Gold and Silver Dealer" by Newsmax and rated A+ by the BBB. Visit https://www.birchgold.com  
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Birch Gold Group Categories
Gold, Silver, and Platinum Dealers
Investment Advisory Service

          233734 visitors
Customer Reviews, Ratings & Complaints
Review Posted 4/11/2019
Give susan a raise
The service that I received during my 401k rollover was priceless. Susan especially deserves a big raise for everything that she did to complete this for me. I'm really in debt to these guys. Read More »
 
 
 
Review Posted 4/11/2019
5 stars
I'm giving the Birch Gold Group 5 stars because of the amazing customer service and quick and efficient delivery of my order. Everything came exactly as ordered, and exactly when they said it would get there. Read More »
 
 
 
Review Posted 4/10/2019
Natalie and Jack A++
I wanted to pass along a job well done for Birch Gold on there handling of my IRA rollover. Natalie and Jack made a great team. They knew all about the process and the options for gold and silver and made sure that I was comfortable each step of t... Read More »
 
 
 
Review Posted 4/9/2019
Great service from Birch Gold
The folks over at Birch Gold made me feel like a member of the team, like we were all working towrds the same goals. That's a rare thing in today world. I appreciate their service and suggest to others that they see for themselves. Read More »
 
 
 
Review Posted 4/9/2019
Thanks Stuart
I was referred to Birch Gold Group by a coworker and I can say that it was a GREAT experience. Stuart Nash helped me through all of the steps for the purchase, he was so helpful and friendly. A true gentleman. I thank him and the rest of this esta... Read More »
 
 
 
Review Posted 4/8/2019
My 401k experience
It was time to do something with my 401k. Birch Gold was very helpful in the roll over process to an IRA and helping with all of the paper work to get it set up with the new custodian. Once that process was done, I made my purchase of a combinatio... Read More »
 
 
 
Review Posted 4/8/2019
Good deal
I took advantage of a special promotion from Birch Golds to get several thousand dollars of gold for free. It was hard to say no to that! Read More »
 
 
 
Review Posted 4/7/2019
Best gold IRA company!
If you're looking to rollover to a gold IRA, Birch Gold Group should be your last stop! Excellent quality, VERY COMPETITIVE on prices, FRIENDLY people and the BEST customer service. Excellent job Birch! You have a new life long customer. Read More »
 
 
 
Review Posted 4/7/2019
Love these guys
I'd never bought precious meatls before so going into the process i was nervous about how it would work and whether i could trust these guys . i did alot of research and found that they are well respected and have done this for years now . that go... Read More »
 
 
 
Review Posted 4/5/2019
Excellent Service
Called and spoke with Sheldon, who was very helpful in talking through all of my options. He was able to explain in detail the pros/cons of gold/silver, also coins/bars. I ordered last week and have already received my metals. Read More »
 
 
 
Review Posted 4/5/2019
They came through
We were completely new to the process of buying precious metals, let alone for doing it with an IRA. But Birch Gold came very highly recommended by some family, so we decided to go for it. I'm so happy that we made this choice, especially over som... Read More »
 
 
 
Review Posted 4/5/2019
Thankful!
We are so thankful for all the effort that everyone on the team took to answer all of our questions. Plus I know that we didn't buy as much as many of their other customers. But we were still treated great and for that we are thankful. Read More »
 
 
 
Review Posted 3/29/2019
Excellent
Always have received my orders quickly, and at excellent prices. I have compared Birch Gold to others out there, no one else can come close to the service, professionalism and pricing that these guys have. Read More »
 
 
 
Review Posted 3/29/2019
Super Impressive
We have been so impressed with Birch! They are extremely responsive to all requests, and are prompt with delivery. Couldn't believe how fast the shipment came. Read More »
 
 
 
Review Posted 3/27/2019
Multipel Purchases
I've been a customer for three years now, making four purchases over that time. Every step along the way, Birch Gold Group has delivered. I've worked with a few people over the years, and they all were exceptional in their job. I will continue to... Read More »
 
 
 
Review Posted 3/26/2019
Kudos
Highly recommend BirchGold. They are very helpful all along the way, even following up with me after I received my shipment. I wasn't expecting such a high level of service, but I think it speaks to there level of professionalism. Kudos. Read More »
 
 
 
Review Posted 3/24/2019
Thank you
Birch Gold made my rollover super super easy. They did so much of the work for me, helped me all along the way. Natalie was massively helpful with the new account setup, she was a godsend! Read More »
 
 
 
Review Posted 3/23/2019
Always coming through
No matter the order, no matter how much I wanted to buy, Birch has always come through for me. Mark has been a great partner, he is very "on the ball". I will continue to work with these guys for as long as I'm buying. Read More »
 
 
 
Review Posted 3/22/2019
Phil is great!
Where to start... I guess the first thing is that Phil at Birch Gold gave me such a great education over the phone of everything that I needed to know. About the metals and the market and my retirement. He was so helpful, I'm hugely grateful that... Read More »
 
 
 
Review Posted 3/15/2019
401 to IRA
I have just finished working with Birch Gold on a 401k to IRA rollover for precious metals. I bought some gold and silver for my IRA,and I can report that I'm happy with how the experience was. These guys were actually the second gold company that... Read More »
 
 
 
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Additional Business Information
Hours   Monday - Friday 6:00am - 5:30pm PST Phone   (800) 355-2116 Address   3500 West Olive Avenue, Suite 730
Burbank, CA 91505
Website   https://www.birchgold.com Email   info@birchgold.com
Contact   Other  
 
 
 
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