Birch Gold Group

4.9 star rating Rating - based on 129 reviews & complaints
Birch Gold Group is dedicated to helping Americans protect their savings with physical gold and silver. Find out why we've been named a "Major Gold and Silver Dealer" by Newsmax and rated A+ by the BBB. Visit  
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Birch Gold Group Categories
Gold, Silver, and Platinum Dealers
Investment Advisory Service

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Customer Reviews, Ratings & Complaints
Review Posted 6/15/2022
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Great experience!
My wife and I could not have been happier and more satisfied from start to finish with our precious metals purchase from BGG. We were new to the process and the gentleman (Stuart) who provided our initial orientation over the phone and then, based... Read More »
Business's response - on 6/29/2022
Hi Doug, Wow! Thank you for your kind words. Stuart will be so happy to read your experience with him, as he works really hard to help deserving people like you and your family. We’re happy you trusted us with your first precious metals purchase,... Read More »
Review Posted 6/13/2022
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6/13/22. KLB
I am so happy that I went with Birch gold. A special Thank You to Stewart and Natalie but everyone that I talked to was very helpful. They took the time to share their expertise so that I had the knowledge to make what I feel we’re excellent choic... Read More »
Business's response - on 6/29/2022
Hi Karen, We understand the importance of educating our customers so they have the tools to make a purchase that meets their goals. Thank you for taking the time to share your experience as it lets us know we are on the right track! We’ll let Stu... Read More »
Review Posted 6/7/2022
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Great company
Don't hesitate to work with Birch Gold Group, they are a great company. The process was easy, and the service was excellent. Read More »
Business's response - on 6/23/2022
Hi Armando, It was our privilege to provide you with excellent service. We work hard to make the process easy for customers, so it’s great to know our commitment paid off in your experience. Please feel free to call us if we could assist you in t... Read More »
Complaint Posted 1/4/2021
but high sell low!!!!
I bought some Kennedy half dollars, some Morgan sliver dollars, and some Walking Liberties when silver was 17.50 an ounce. Now silver is 27.62 per ounce buy their offer to do a buy back is less than I paid for it!! They make money when they sell i... Read More »
Review Posted 5/18/2020
Extraodinary job
I could not possibly be happier with my experience working with these people. Going into it I had no idea how much work they do for you, but it was clear by the end. A true partner and full service support. I truly can't imagine having done this r... Read More »
Review Posted 5/13/2020
Birch Gold excellent
The concept of precious metals in our IRA appealed to us but we knew nothing about how it would work. It was a completely new world to us. Fortunately we found Birch Gold Group. There team took the time to educate us on everything from A to Z. The... Read More »
Review Posted 4/6/2020
The second the markets started to waver in February, I quickly reached out to Birch Gold to get a rollover into gold. It took about a week but from what i understand that's on the faster side. Fortunatley i was able to move the money in my old IRA... Read More »
Review Posted 4/4/2020
Many purchases
We've been buying from Birch for a number of years now, each purchase totally easy and satisfactory. Don't have a reason to go with anyone else, wouldn't even consider it. Look forward to more purchases. Read More »
Review Posted 4/2/2020
Very happy
Thrilled is the best word to describe my experience working with Birch Gold. They were attentitive each step of the way, oftentimes updating me on their progress with the IRA before I even asked them. I felt like I got the real white glove service... Read More »
Review Posted 3/15/2020
That's all I can say after I moved alot of my money into gold right before this crash!! Birch Gold made it easy, and I look forward to working with them more. Read More »
Review Posted 3/12/2020
401k rollover
I had recently left my job of 20 years and had a good amount of money socked away in my 401k. I knew that I couldn't leave it all in stocks, so I found Birch Gold and started the process with them. After a few weeks of converting the funds, I was... Read More »
Review Posted 3/9/2020
Stuck With Me
It took nearly 2 months for my old 401k to get the funds moved over to my IRA, but teh guys at Birch Gold Group stuck with me through it all. I want to say THANK YOU to the whole team, including Jeremy, Nick and Susan. I can't imagine having a bet... Read More »
Review Posted 3/5/2020
Thanks to Stuart
Thanks to Stuart for the top level service. Perhaps talk more in the future. Read More »
Review Posted 3/4/2020
Happy with everything
Wow! These folks were amazing to work with. I had a lot of questions coming in and they did not shy away from any of them. I really admire a company like this. Have already referred a few of my friends to them. Read More »
Review Posted 3/2/2020
We're BOTH happy
We moved a portion of our retirement accounts over to IRAs with the people at Birch Gold. From start to finish, we found them to be consumate professionals. They answered all of our questions in great detail and were quick on all replies. We look... Read More »
Review Posted 2/27/2020
Solid people at Birch Gold
James and the folks at Birch Gold are second to none. They provided a good personalized and educational experience for me. I suggest that you give them a call too,t hey will take care of you. Read More »
Review Posted 2/11/2020
Several purchases
I have used Birch Gold Group at least 4 or 5 times now and have been very satisfied. For the most part I have worked with Sheldon. He is a pleasure to speak with, and so knowledgeable about the metals. What I appreciate the most is that he hasn't... Read More »
Review Posted 2/8/2020
Purchased a few items from these guys, found their service to be exemplary. I already knew a thing or two about precious metals but they taught me some things tht I didn't know! Order went smoothly, metals sent to me in almost no time. Read More »
Review Posted 2/2/2020
Referred by Hugh Hewitt
Been a long time coming for me to buy precious metals. Hugh Hewitt started to promote Birch Gold group so I gave them a call and found them to be excellent partners. They know what they're doing over there and it shows. They made the purchase very... Read More »
Review Posted 2/1/2020
Hi Terrence
I worked with Terrence on my purchase and he was so insightful on how the metals work, the benefits and drawbacks of each metal, how each one might be right for me. This is my first ever purchase so I really needed all of that info. Terrance stuck... Read More »
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Additional Business Information
Hours   Monday - Friday 6:00am - 5:30pm PST Phone   (800) 355-2116 Address   3500 West Olive Avenue, Suite 300
Burbank, CA 91505
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